At TC&A we continue to build our capacity for good and healthy communication for the good of all. Recently, I experienced an individual who lacked ALL ability to listen. It was truly astonishing - the lack of listening skills.
I am very aware of strong extraverts who love to talk and be expressive with their thoughts and views. Also, I am very aware of the importance of drawing information from introverts and asking good questions to support them to be part of the dialogue.